REVOLVHER FAQs

Frequently asked questions.

Everything you need to know about memberships, rentals, returns, shipping, billing, and purchases.

Memberships

REVOLVHER currently offers two membership levels: Essential and Icon. Essential is designed for elevated everyday rotation while Icon gives access to premium statement pieces and priority inventory.
Essential includes access to the Essential Collection, up to 6 pieces per rotation, subscriber shipping, and a standard 3 week rental period.
Icon includes access to both the Icon and Essential collections with up to 4 Icon pieces per rotation and priority access to new arrivals.
Yes. Memberships can be canceled once all rental items are returned and outstanding balances are resolved.

Rentals

The standard rental period is 3 weeks from confirmed delivery.
Your next rotation can be sent once your previous rental items have been returned and received in satisfactory condition.
If something does not fit or work for your occasion, contact REVOLVHER within 48 hours of receiving your shipment so the team can review available options.

Shipping + Returns

Yes. Subscriber shipping is included to and from your destination for active memberships.
Place the items back into the provided packaging, attach the return label, and drop it off with the designated carrier by the return date.
Yes. Please keep and return garment bags, hangers, packing materials, and shipping materials when included.

Cleaning + Care

No. REVOLVHER handles all professional cleaning, steaming, inspection, and garment care.
No. Alterations, tailoring, hemming, cutting, or modifications are not permitted.
Returned items are inspected. Damage beyond normal wear may result in a repair, restoration, or replacement charge.

Billing + Fees

Memberships are billed automatically on a monthly basis based on the date you enroll unless otherwise stated.
Late fees may apply, and continued delays could result in replacement charges if an item is not returned.

Purchases

Yes. Eligible rental items may be purchased during your rotation period, and active members receive a 10% purchase discount.
Yes. Non members may purchase available inventory, but rentals are reserved for active subscribers.

Still need help?

If you do not see your question here, contact the REVOLVHER team for assistance.

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